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All Sage MAS 500 products require a maintenance and support program for the first year. This keeps your software current with all of the latest upgrades and enhancements, in addition to giving you phone access to our support team.
To renew your Client Care service plan, call 1-877-541-1679.
Bronze and Bronze Plus Plans - When you invested in Sage MAS ERP software, you chose a powerful and convenient accounting solution that expands as your business grows. Maximize your investment by renewing your annual Bronze or Bronze Plus Plan. Support is not included in this plan. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses. Read More
Silver and Silver Plus Support Plans - This plan is for the Sage MAS 500 customer who requires frequent interaction with our support team. You'll get expert telephone assistance for 20 cases per year through a toll-free number. Plus plans include unlimited access to selected Sage MAS 500 Anytime Learning courses. Read More
Gold Support Plan - This plan is for the Sage MAS 500 customer who places heavy demands on their ERP system and who requires priority-level support. You'll get unlimited telephone support, unlimited access to selected Sage MAS 500 Anytime Learning courses, and access to a special toll-free telephone number. Read More
| Service Description | Bronze | Bronze Plus | Silver | Silver Plus | Gold |
| Upgrades and Enhancements | • | • | • | • | • |
| AP 1099 Tax Form Updates | • | • | • | • | • |
| Telephone and E-mail Support | 20 Cases |
20 Cases |
Unlimited | ||
| Online Support Knowledge System | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Priority Access to a Support Analyst | • | ||||
| Classroom Training Discount (Irvine, CA) | 15% | ||||
| Anytime Learning | • | • | • |
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Contact Us Today!
For a complimentary 30 minute discussion with an experienced consultant, please call Joni Williams @ 888-201-5503 ext. 3715 and schedule an appointment or email at jwilliams@sgstech.com.
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